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Welcome to The Meads Medical Practice Limited website

If you need URGENT medical help or advice you have the following options:

    • NHS 111 - dial 111 from a landline or mobile
    • DMC walk in centre, Sheppey Hospital open 8am to 8pm, 7 days a week
    • Health Help Now App - www.healthhelpnow-nhs.net


Christmas period opening times

Monday 23rd DECEMBER

Normal Opening Hours (8.00 am – 7.30 pm)

 Tuesday 24th DECEMBER (CHRISTMAS EVE)

Open 8.00am – 6.30pm

Wednesday 25th DECEMBER (CHRISTMAS DAY)

CLOSED

 Thursday 26th DECEMBER (BOXING DAY)

CLOSED

 Friday 27th  DECEMBER

Normal Opening Hours (8.00 am – 6.30 pm)

 Monday 30th  DECEMBER

Normal Opening Hours (8.00 am – 7.30 pm)

 Tuesday 31st  DECEMBER

Open 8.00 am – 6.30 pm

Wednesday 1ST January (NEW YEARS DAY)

CLOSED

 Thursday 2nd January

Normal Opening Hours (8.00 am – 6.30 pm)

Friday 3rd   January

Normal Opening Hours (8.00 am – 6.30 pm)


Children’s ‘flu programme 2019-20

The Practice held a Halloween-themed Tea Party for its 2 and 3 year olds this year to encourage them to have their nasal ‘flu vaccinations.

Parents of the children were sent a text with details of the date and asked to book a slot – in fact some children were accompanied by elder siblings who also received their vaccs opportunistically on the day.  Appointments were available from 12.30 until 5.30 with nurses and healthcare assistants working alongside each other, supported by the reception team.

Over 100 children were vaccinated in a happy and stress-free environment decorated with pumpkins and garlands, and a giant spider caught the imagination of the youngsters who were distracted from the nasal drops.

Cakes, biscuits and juice were available for parents and children.

Unfortunately the supply of vaccinations was limited – the take-up could have been much higher and the party proved very popular.

Feedback from parents has been positive

The staff (in this case, the nurse manager, several nurses & support staff) went above and beyond for my 4 year old son who has autism. They calmed & comforted him whilst having his flu vaccination. They took the time so as not to stress him out (any more than the 10 seconds it took to give him the actual vaccination), did not rush him at all &, despite a few tears initially, he even thanked them as we left

Our appointment was a flu nose spray for my 4 year old. The surgery had gone to the trouble of decorating a room with a Halloween theme, complete with cakes, drinks and music. My little girl has reached the age where she's very wary of jabs but thanks to their efforts she took the spray without any fuss, had a cake and a chat - absolutely fantastic and I really appreciated them making it so easy for us

I just wanted to say a big thank you for everyone's efforts yesterday with the Halloween themed flu spray children's appointments. A fantastic idea that worked brilliantly on my four year old daughter - no stress at all! I have given feedback through the automated text survey but wanted to thank you in person too.

The tea party was a lovely idea for the kids having the flu spray and made it a lot more pleasant for my little boy coming in

Brought my little boy in for his flu spray and was an amazing stress free experience and he enjoyed the free cakes nice little treat for after

 

 Nasal flu clinic


Dr Mark Pasola

Dr Pasola has been absent from the practice for a number of weeks due to ill-health.  We are very pleased to confirm that he is responding well to treatment, and we are very hopeful that he will be back at work before the end of the year.  Dr Pasola’s patients will be seen by his GP colleagues in the meantime, and we are pleased to advise that we have secured the services of a number of excellent locum GPs to assist with the continuing care of our patients, working alongside our team of other healthcare professionals.

We thank you for your patience during this difficult time and  know you will join us in wishing Dr Pasola well in his absence.


PATIENT NOTICE

As of 23rd September 2019 our Practice List will be closed to new patients. This means that we are unable to accept any new patients at this Practice.


Pharmacy Managed Prescriptions

(Managed Repeats) 

From the 1st July 2019, all Pharmacies in Swale will no longer be able to request repeat prescriptions on behalf of patients. 

Patients will now need to request their own repeat prescriptions directly with the Practice either in person, via the My GP app or via email at swccg.saffronreception@nhs.net * 

Patients will be responsible for ordering their own repeat prescriptions in advance and must allow 48 hours for them to be processed before collecting. 

This is a Swale-wide action and has been implemented by the Swale Clinical Commissioning Group (CCG). 

*There may be some exceptions for vulnerable, high risk patients. If you feel that you fall into these categories, please discuss this with us. 


Named, allocated GP

All our patients have a named, allocated GP. These have been allocated alphabetically and you can find out who your named GP is by asking one of our reception staff. If you would like your named GP changed to reflect the GP that you normally see please ask and we can arrange that for you. Please be aware that you do not only have to see your named GP, you are still free to choose to see whichever GP you wish. Please also be aware that if you have an urgent problem and you need to be seen on the day you will see the most appropriate member of the clinical team on duty that day.


 

Upcoming afternoon closures for staff training in 2019

Thursday 5th December from 1pm

Thursday 20th February from 1pm 

 These closures are for Swale-wide staff training:

On these afternoons if you have an urgent medical problem which cannot wait until the surgery re-opens, please call 111 to access the out of hours service. This service is free to call from both landlines and mobiles.


SWALE CCG

For information about the Swale Clinical Commissioning Group or to get involved with providing patient feedback to help decision making regarding health service provision for this area visit:

www.swaleccg.nhs.uk

 


 

The Meads Medical Practice

Statement of Purpose

The Meads Medical practice delivers general and enhanced medical services from a newly-built surgery in Quartz Way, Sittingbourne which opened in 2015. It has a long-established good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.

Mission Statement:

The Practice aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner, maintaining the values of traditional General Practice in the modern world.

We value all our patients and will:

Treat you with respect and courtesy at all times

Provide you with advice and treatment in a timely manner

Help you make decisions about your health by treating you with respect

Discuss available treatments and refer you on to other experts where necessary

Act as your advocate and use through health care services

Maintain confidentiality in what we discuss and the records we keep on behalf

Keep up to date with developments in health care by continuing to learn

Work together with our Patient Group to bring about improvements to our services

We value our staff and will:

Welcome the contribution of each team member

Build a mutually supportive environment which is safe and friendly

Encourage responsible involvement in our business

Treat everyone fairly

Promote openness and honesty

Have a zero tolerance of all forms of abuse

Operate on a financially sound basis.

 


Multi-Disciplinary Teams

Health and care professionals provide care as a local team. This means that the right people can work together to ensure your care is planned and co-ordinated. They work within strict rules and focus on getting the best outcomes for their patients. They are ethically accountable to their professional bodies for their actions, including on what is appropriate to share and when. Sharing is subject to strict written agreements and/or contracts on how it will be used with tight controls to maintain confidentiality and security.


GP Earnings 2017/18

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in The Meads Medical Practice in the last financial year was £61,301 before tax and national insurance. This is for 2 full time GPs, 1 part time GP, and 3 locum GPs who worked in the practice for more than 6 months.


CQC Report - March 2018

To view the full report and information on the CQC website, please click here

Practice Statement

CQC Quality Report

The Meads Medical Practice is pleased to confirm that the Care Quality Commission rated the practice as "Good" following a practice inspection in March 2018.

The CQC inspection report highlighted many areas where the surgery was delivering a good service, which reflects the commitment of all practice staff to high quality patient care.  It also recognises our efforts to help patients access the right care in the right place within the urgent care system and provide continuity of care for those with long term conditions.  We were also very pleased to see that our efforts to be innovative and supportive to both our patients and staff were reflected.

We are confident that future CQC inspections will continue to reflect the high standards to which we aspire.

 

(Site updated 21/11/2019)
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